Privacy Policy

1. General information

The protection of your personal data is important to us. This privacy policy explains which personal data are processed when you use Deutsch Start and for what purposes.

Deutsch Start
Website: deutschstart-online.de
Email: support@deutschstart-online.de

Personal data is any information relating to an identified or identifiable person.

2. Controller

The controller responsible for data processing in connection with this online service is:

Deutsch Start
Website: deutschstart-online.de
Email: support@deutschstart-online.de

3. Use of the website

When you visit the website, technical information may be processed that is necessary for the provision, security and functionality of the website.

This may include in particular:

IP address
Date and time of access
Pages and content accessed
Information about the browser used
Operating system
Technical device information
Referrer information
Technical log and security data

Processing may be necessary to provide the website technically, to detect errors and to ensure the security of the service.

4. Contact

If you contact Deutsch Start by email, the information you provide will be processed.

This may include in particular your:

Email address
Message
Name, if applicable
as well as other voluntarily provided information .

The data are used to process your request and to reply to you.

5. User account and online learning service

If Deutsch Start allows the creation of a user account, personal data required for registration, login and use of the online learning service may be processed.

This may include in particular:

Name
Email address
Login data
Information about the booked learning program
Learning and usage data
Technical information on the use of the account

These data are processed in order to provide and manage the respective online learning service.

6. Digital learning content

When using Deutsch Start, information about the use of learning modules, exercises, exam simulations, audio and video content and other learning offers may be processed.

This may serve in particular to:

provide access to digital content,
deliver learning content technically,
enable learning progress within the service,
provide user account functions,
ensure the technical security of the service.

7. Payment data

If paid digital offers are purchased via Deutsch Start, data required to process the payment may be processed. Payment data may be processed by the payment service provider used in each case.

Deutsch Start processes payment information only to the extent necessary for processing, allocating and documenting the respective payment.

8. Cookies

Deutsch Start may use cookies and similar technologies.

A distinction can be made between different categories:

Technically necessary cookies

These technologies are required for the website or certain functions to work properly.

They may be used, for example, for:

Security
Sessions
Login
Technical settings
Basic website functions .

Functional technologies

These may be used to save user settings and certain functions and thus make using the website easier.

Statistics and analytics

If analytics or statistics services are used, information about the use of the website may be processed.

Analytics or statistics technologies that are not strictly necessary are generally only used where corresponding consent is required and has been given.

Marketing and tracking

Marketing or tracking technologies, if used, are only used within the framework of the applicable data protection requirements.

9. Consent and cookie settings

Where consent is required for certain cookies or similar technologies, it can be given or refused via the corresponding consent or cookie banner. Consent can generally be withdrawn with effect for the future.

The cookies and technologies actually used on the website must correspond to the categories shown in the respective consent banner.

10. Third-party providers used

Third-party services may be used for technical operation, the provision of content, payments, videos, audio content, analytics or other functions. This may result in the processing of personal data by these providers.

The respective providers generally process data in accordance with their own privacy policies.

11. Videos and audio content

Deutsch Start may use videos and audio content to support the learning service.

When such content is accessed, technical data may be transmitted to the respective technical provider insofar as this is necessary to provide the content. Where external services are used, their processing of data may be subject to the respective privacy policies of these providers.

12. Data security

Deutsch Start uses appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure. However, complete security of data transmission over the internet cannot be guaranteed.

13. Storage period

Personal data are only stored for as long as is necessary for the respective purpose or as long as statutory retention obligations exist. Once the respective purpose no longer applies or statutory retention periods have expired, the data will be deleted unless there is another legal basis for storing them.

14. Your rights

Within the framework of the statutory provisions, you have in particular the following rights:

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure of your data
Right to restriction of processing
Right to data portability
Right to object to certain processing
Right to withdraw consent given, with effect for the future

To exercise your rights, you can contact the following email address: support@deutschstart-online.de

15. Right to lodge a complaint

You have the right to lodge a complaint with a competent data protection supervisory authority about the processing of your personal data.

16. No disclosure for advertising purposes

Personal data are not passed on to third parties for advertising purposes without an appropriate legal basis.

Data may be passed on insofar as this is necessary for the technical provision of the website, the processing of payments, the provision of digital content or due to legal obligations.

17. Changes to this privacy policy

This privacy policy may be adapted if the technical functions, the services used or the legal requirements change. The current version published on the website applies in each case.

Last updated: September 2026